Accessing and using this website implies acceptance of these terms and conditions in their entirety. If you do not agree, please refrain from using the website.

1. Owner of the Website

The owner of this website is BAS Museum S.L., with CIF B26684787 and registered office at Carrer de la Carabassa 10. Contact email: info@basmuseum.com.

2. Terms of Use

The user agrees to make lawful use of the website, in accordance with the law, morals, and this document. In particular, the following is prohibited:

• Reproducing, distributing, or modifying content without express authorization.

• Taking actions that may damage, block, or deteriorate the website.

• Introducing or disseminating false, illegal, or harmful content.

3. Intellectual Property

All content on the website —including texts, photographs, illustrations, logos, and graphic design— is the property of BAS Museum S.L. or third parties who have authorized its use, and is protected by intellectual and industrial property legislation. Any reproduction, distribution, or public communication without prior written authorization is expressly prohibited.

4. Ticket Purchase and Virtual POS

The purchase of tickets is carried out via a secure virtual point-of-sale (POS) terminal. Payment details are managed directly by the banking entity and are never stored on BAS Museum S.L. servers. All transactions are performed under SSL encryption protocols.

5. Refund Policy

In general, purchased tickets are non-refundable. However, refunds for the ticket price will only be processed if BAS Museum is forced to close its facilities, provided that:

• The user requests the refund via email to info@basmuseum.com.

BAS Museum S.L. is not responsible for travel or accommodation expenses in the event of cancellation.

6. Complaints

For any complaints related to tickets or museum services, the user may contact via email at info@basmuseum.com. BAS Museum S.L. will respond within the maximum timeframe established by consumer protection regulations.

7. Limitation of Liability

The website is provided "as is." BAS Museum S.L. does not guarantee continuous availability or the absence of technical errors, and is not responsible for any damages that may arise from interruptions, failures, or unauthorized access by third parties, provided that reasonable security measures have been adopted.

8. Applicable Law and Jurisdiction

These terms are governed by Spanish legislation. For any dispute arising from the use of the website or the purchase of tickets, the parties submit to the courts and tribunals of the consumer's domicile, unless applicable regulations establish another jurisdiction.